Terms & Conditions

Pansari Dukan provides grocery products, spices, dry fruits, herbs, pantry essentials, wellness products, and related services through online and offline channels.

These Terms & Conditions apply to all visitors, customers, wholesale buyers, franchise applicants, and business partners.

By using our website, you agree:

• To use the website for lawful purposes only.
• Not to misuse or disrupt website operations.
• Not to attempt unauthorized access to systems or information.
• To provide accurate information when placing orders or inquiries.

Pansari Dukan reserves the right to restrict access or services if misuse is identified.

We aim to provide accurate product descriptions, pricing, and availability information. However:

• Product images may vary slightly from actual products.
• Packaging may change without prior notice.
• Availability may depend on stock levels and supply conditions.

We reserve the right to update products, pricing, and information at any time.

Order Acceptance: All orders are subject to confirmation and availability.

Pricing: Prices displayed on the website are subject to change without prior notice.

Payment: Secure payment methods are available based on the customer's region and order type.

Pansari Dukan reserves the right to cancel or refuse suspicious or incomplete orders.

Delivery timelines may vary depending on:

• Customer location
• Product availability
• Delivery partner operations
• Weather or external conditions

While we aim for timely delivery, delays may occasionally occur.

Return or exchange requests may be accepted under selected conditions:

• Damaged products
• Incorrect items delivered
• Verified quality issues

Products must be reported within the applicable support period after delivery. Pansari Dukan reserves the right to review and approve return requests.

Wholesale buyers and franchise partners may be subject to separate agreements, pricing structures, and operational terms. Approval of wholesale or franchise applications remains at the discretion of Pansari Dukan management.

All website content including:

• Logos
• Brand Name
• Text
• Graphics
• Product Descriptions
• Website Design

belongs to Pansari Dukan and may not be copied, reproduced, or used without permission.

Pansari Dukan is not responsible for:

• Indirect or incidental losses
• Delays caused by third parties
• Website interruptions or technical issues
• External service provider disruptions

Customers use the website and services at their own discretion.

Customer information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as outlined in the Privacy Policy.

Pansari Dukan reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page.

All operations and services are subject to applicable business and commercial regulations where required.

Transparent policies and trusted service for a better customer experience.